Privacy Policy
Last updated: 25 June 2026BAMOSB Bamboo Structural Board Co., Ltd. ("BAMOSB", "we", "us") operates the website www.bambooosb.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or place an order with us.
1. Information we collect
Personal data you provide
- Contact form / quote request: name, business email, company, country, role, products of interest, estimated volume, project details.
- Sample request: name, business email, shipping address (country, city, postal code).
- Newsletter: email address, source attribution.
- Orders: billing/shipping address, payment confirmation (card data is handled by Shopify Payments — we never see your full card number).
Data collected automatically
- IP address, browser type, device type, screen size, pages visited, time on page, referring source.
- Cookies and similar technologies (see Cookie Policy).
- Aggregated analytics via Google Analytics 4 (anonymised IP).
2. How we use your information
- To respond to your quote or sample requests within 1 business day.
- To ship sample kits and commercial orders to your specified address.
- To send transactional emails (order confirmations, shipping updates, invoice copies).
- To send our monthly newsletter (only if you subscribed) — unsubscribe link in every email.
- To improve our Site — aggregated, anonymised analytics only.
- To comply with legal obligations (export documentation, tax records).
We never sell, rent, or share your personal data with third parties for their own marketing purposes.
3. Legal basis (GDPR / UK GDPR)
For EU/UK visitors, we process personal data under one of the following legal bases:
- Contract: to fulfil orders and sample requests you place.
- Consent: for newsletter subscription and non-essential cookies.
- Legitimate interest: for B2B sales outreach, site analytics, and security.
- Legal obligation: for export documentation and tax records.
4. Data retention
| Data category | Retention period |
|---|---|
| Quote / sample / contact form submissions | 3 years from last interaction |
| Newsletter subscription | Until you unsubscribe |
| Order records (invoice, B/L, packing list) | 7 years (tax / export compliance) |
| Analytics data (anonymised) | 14 months (Google Analytics default) |
5. Your rights
You have the right to: access your data, correct inaccurate data, request deletion, restrict processing, object to processing, request data portability, withdraw consent at any time, and lodge a complaint with your local data protection authority.
To exercise any of these rights, email info@bamosb.com. We respond within 30 days.
6. International transfers
Your data may be transferred to and processed in China (where BAMOSB's servers and operations are located). For EU/UK visitors, we rely on Standard Contractual Clauses (SCCs) for such transfers. All data in transit is encrypted via TLS 1.3.
7. Security
We implement industry-standard technical and organisational measures: TLS encryption, access controls, regular security audits, employee training, and incident response procedures.
8. Children
Our Site is intended for business professionals and is not directed at children under 16. We do not knowingly collect data from children.
9. Contact
BAMOSB Bamboo Structural Board Co., Ltd.
Building 7, Linping Manufacturing Park, Hangzhou 311100, China
Email: info@bamosb.com
Phone: +86 187-5886-0466
10. Changes
We may update this policy. Material changes will be announced on the Site and via email to subscribers. The "Last updated" date at the top reflects when changes were made.